FAQ's - BlueAirStore.com
Frequently asked questions:
1. What percentage of inlet water comes out as purified water on the Direct Flow? 60% of inlet water comes out as purified water, compared to as low as 5% in conventional RO (reverse osmosis) units, which means that lower end units can waste as much as 20 gallons per every gallon of purified water produced.
2. Direct Flow uses a spiral wound TFC (thin frame composite) membrane; define TFC. A thin film composite membrane is material containing tiny pores of a precise and uniform size that is used as an absorbent for liquids (also known as a molecular sieve,) this thin material is then constructed in the form of a film from two or more layered materials. Membranes used in reverse osmosis are typically made out of polyimide, chosen primarily for its permeability to water and relative impermeability to various dissolved impurities including salt-ions and other small, un-filterable molecules.
3. There are two membranes that are typically used in reverse osmosis: TFC and CTA (cellulose triacetate.) Why did BlueAir choose to go with TFC?
TFC membranes have a longer life span lasting about three to five years In addition, TFCs have a removal percentage between 94% and 99%, versus CTAs removal percentages of 86% to 94%.
4. Where should your BlueAir Unit not be placed? Do not place the unit:
• Directly on or around soft furnishings (such as bedding or curtains)
• Near electronically sensitive devices such as a computer (6/10 cm)
• Near sources of heat (such as a radiator, fireplace, or oven)
• Near oxygen tanks or other combustible gases
5. In addition to changing the filters every six months, what should you do to keep your BlueAir unit working well?
• Vacuum the inside grill when the filter has been removed for changing
• Wipe the exterior with a soft, clean, damp cloth
• Vacuum the small inlets with a soft brush attachment
• Never clean with gasoline, chemical solvents, or corrosive materials - they may damage the surface
6. Why is BlueAir considered environmently friendly? The particle filter is made out of polypropylene which breaks down into water and carbon dioxide when burned and contains no additional additives. External parts have been powder coated for endurance and environmental protection. All major parts are made out of galvanized steel and are designed to be disassembled and the components stored and recycled.
7. What stipulations must the consumer abide by to keep the manufacturers warranty from being voided? The consumer must make sure that their purifier:
• is operated in accordance with the instructions provided
• Changes the filters with original BlueAir replacement filters at least once every six months
• is connected to a proper power supply
• has no visible evidence of tampering , mishandling, neglect, accidental damage, modification, and/or repair done to the BlueAir purifier by anyone other than authorized BlueAir personnel
• warranty registration has been completed and returned to BlueAir
8. Who manufactures the unit and parts for Blue Air? The casing is manufactured in Sweden, the motors are manufactured in Germany, and the filters are manufactured in Ireland and Texas.
9. Where is the unit assembled? The unit is assembled in China.
10. What is surround air technology? Instead of discharging a windy stream of filtered air, the BlueAir units diffuse air gently through an area six times greater than the average air cleaner. BlueAir produces virtually no noticeable draft when operating on its lowest setting, while still providing an exceptional air exchange rate.
11. How much energy do the Blue Air units consume if they are on 24/7?
It costs about the same to clean the air in your home as it does to power a single light bulb: only 15 watts on low to 95 watts on high.